I have repeatedly attempted contacting support for help, my account is inaccessible and...

GetHuman-wittyjul's customer service issue with Robinhood from October 2020

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The issue in GetHuman-wittyjul's own words
I have repeatedly attempted contacting support for help, my account is inaccessible and I have no clue why. I have been trading with Robinhood for about a year now and started trading more aggressively recently. One day I was unable to log into my account with my password anymore, so I sent a reset email, the e-mail never came through so I sent it multiple times... nothing. I contacted robinhood support on every platform I use and have had only a couple of unhelpful responses saying they couldn't help. I require access to these funds and have contacted the better business bureau in hopes of doing so. I love using the site and recommend it to a lot of people who are new to trading and need a platform to begin on but if this doesn't get resolved I will no longer do so. The password was plenty secure and was a unique password to robinhood, not stored anywhere but your databases. I have no clue how or why I am receiving absolutely no support but something would be appriciated.

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Robinhood

Customer service issue
Reported by GetHuman-wittyjul
Oct 13th, 2020 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 872 others
0 customers following this

Timeline

GetHuman-wittyjul started working on this issue
Oct 13th, 2020 7:43pm