I wrote out an exchange form with prices I. The * items. When I saw the charges for the...

GetHuman1524967's customer service issue with Roamans.com from November 2018

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The issue in GetHuman1524967's own words
Make you aware that this is UNFAIR TO THE CUSTOMERS. ... I wrote out an exchange form with prices I. The * items. When I saw the charges for the new items they were different. I was informed that if you exchange items the pricing you put down is no good. This is because the limited sale time expires so the items go back to regular price! *No one could help me get the sale price because it expired. *THIS is AWEFUL!! *I was told that I should exchange the exchange, BUT DO IT OVER THE PHONE SO I COULD MAKE SURE I GOT THE SAME PRICES I WAS LOOKING AT. OTHERWISE I COULD HAVE THE SAME ISSUE AGAIN!!! *I AM TOTTALY DISSATISFIED WITH THIS ISSUE. At least a manager should have the power to adjust the price. I may never but another item with your company! *The company should tell EVERYONE TO DO EXCHANGES OVER THE PHONE TO MAKE SURE THE PRICES ARE CORRECT!!!
I was treated like a child . How I must accept what can't be changed!
I could get my prices I put on my exchange form....Oh but no one can get those prices cause the forms in Indianapolis.
Talked to * people, ,,* Were higher management
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Roamans.com

Customer service issue
Reported by GetHuman1524967
Nov 8th, 2018 - 3 mons ago
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GetHuman1524967 started working on this issue
Nov 8th, 2018 6:38pm
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