I have been a Roam Mobility customer while in Naples Florida for over two years and use...

GetHuman2464923's customer service issue with Roam Mobility from March 2019

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The issue in GetHuman2464923's own words
I have been a Roam Mobility customer while in Naples Florida for over two years and use the Roam Snowbird full sevice Talk, Text and Data package on my Apple Iphone SE. **Recently, clients calling from a Canadian Virgin Mobile cellphone report my phone is often "busy" when they call even though I am not using my phone. I did a test and called my Roam number (*** *** ****) from a local Florida landline and the call connects properly. **In addition, when I call out to Canadian numbers from my Roam Mobility number I do not hear an audible "ringing" tone before the other party answers. There is no ring tone until the party in Canada answers. **These issues appear to be with with US - Canada connectivity. I trust ROAM Technical Support can address and fix this asap.
GetHuman2464923 did not yet indicate what Roam Mobility should do to make this right.
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Roam Mobility

Customer service issue
Reported by GetHuman2464923
Mar 12th, 2019 - 5 mons ago
I have an issue with Roam Mobility too
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Seen by 4 customers so far
Similar issue to 71 others
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Timeline
GetHuman2464923 started working on this issue
Mar 12th 9:33pm