Once they get your money they don’t seem to care about the customer satisfaction. There...

GetHuman-bowenze's customer service issue with Roam Mobility from June 2018

Help with my Roam Mobility issue
Once they get your money they don’t seem to care about the customer satisfaction. There are no live representatives and when you issue a ticket it takes days before they get back to you with a solution. By that time your contract is over and you have lost your money. I can’t get calls and can’t pick up voice mail. It tells me my seven digit phone number is invalid. It is very frilustrating.
I trust that Roam Mobility will make this right and come up with a resolution that is fair.
Help with my Roam Mobility issue
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Roam Mobility

Customer service issue
Reported by GetHuman-bowenze
Jun 25th, 2018 - 2 mons ago
I have an issue with Roam Mobility too
Fixed
Seen by 4 customers so far
Similar issue to 8 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman-bowenze started working on this issue
Jun 25th 7:10pm
GetHuman-bowenze indicated the issue is not fixed yet.
Jun 29th 4:48pm
GetHuman-bowenze indicated the issue is not fixed yet.
Jun 29th 5:08pm