Philip Jarvis ******@***.com**Attachments***:** (** minutes ago)*to support**Dear Rippl...

GetHuman-fillfra's Complaint issue with Ripple Management from October 2019

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The issue in GetHuman-fillfra's own words
Philip Jarvis ******@***.com**Attachments***:** (** minutes ago)*to support**Dear Ripple support,**I entered the *Ripple *XRP *Giveaway at **.** pm October **th*and sent ****XRP(see transaction on attached screenshots below), but didn't receive anything. I followed the instructions and there was no request for a tag, see below:** Note: All persons are able to participate, including those in the United States. The competition will last until the entirety of the **,***,*** XRP held in the airdrop-funds have been released. If you are late, your XRP will be instantly refunded.*Address: rEsgJStbk*hhAzoDRyZz**sZWnBhzezTZF**It was only later in the chat that they started talking about a tag. I'm sure you are able to see the chat and you can see that many times I asked for help and a tag, so I could send XRP again in case it didn't work the first time. I never got a reply or tag from the people at Ripple. I was never rude or angry and don't understand why I got this treatment. I asked many times and other people were getting tags and replies. I feel I was badly treated and would like to know why.**Could you please look into my situation. It was very stressful and cost my ****xrp. I have been following and have held XRP for nearly * years and follow some of the you tubers. I am disappointed with Ripple XRP. You can see at one point in the chat, I wanted to send **,*** XRP to receive ***,*** XRP, but they wouldn't send me the tag this was extremely stressful.**Please let me know what happened and what can be done to resolve this situation.**Many thanks,**Philip Jarvis

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Ripple Management

Complaint issue
Reported by GetHuman-fillfra
Oct 30th, 2019 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 4 others
0 customers following this

Timeline

GetHuman-fillfra started working on this issue
Oct 30th, 2019 1:56pm
GetHuman-fillfra indicated the issue is not fixed yet.
Oct 30th, 2019 9:48pm
GetHuman-fillfra indicated the issue is not fixed yet.
Oct 30th, 2019 9:50pm
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Oct 30th, 2019 9:51pm