Hello Riot, *I'm a regular League of Legends player since **** from EUW with this accou...

GetHuman4588366's customer service issue with Riot Games from April 2020

Help with my Riot Games issue
The issue in GetHuman4588366's own words
Hello Riot, *I'm a regular League of Legends player since **** from EUW with this account I'm sending a ticke because logging in today, I found out that my account has been permanently banned for third-party software usage. Never in my life was I even close to use one of such softwares, and I find it really awkward that such a notice was issued in such a small time. I suspect that my account has been hacked since I have two games of solo*duo which I didn't played (see "Evidence") and I would also like to you examine them if possible. Either way, with this ticket I aim to recover this account since I have it for * years and it is dear to me. Always have been an honor * player since the implementation of that system and never had a chat restriction or penalties of the same type, even more of a reason to find a ban of this caliber so strange. Please consider this ticket and evaluate what went wrong. *Thank you,*Daniel

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Riot Games

Customer service issue
Reported by GetHuman4588366
Apr 5th, 2020 - a year ago
Fixed
Seen by 10 customers so far
Similar issue to 365 others
0 customers following this
Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address

Timeline

GetHuman4588366 started working on this issue
Apr 5th, 2020 6:10pm
GetHuman4588366 indicated the issue is not fixed yet.
Apr 5th, 2020 6:12pm
GetHuman4588366 indicated the issue is not fixed yet.
Apr 5th, 2020 6:12pm
GetHuman4588366 indicated the issue is not fixed yet.
Apr 5th, 2020 6:12pm
GetHuman4588366 indicated the issue is not fixed yet.
Apr 5th, 2020 6:29pm
GetHuman4588366 indicated the issue is not fixed yet.
Apr 5th, 2020 10:31pm
GetHuman4588366 indicated the issue is not fixed yet.
Apr 5th, 2020 10:31pm
GetHuman4588366 indicated the issue is not fixed yet.
Apr 6th, 2020 1:58am
GetHuman4588366 confirmed the issue is fixed. Hooray!
Apr 6th, 2020 1:58am
GetHuman4588366 indicated the issue is not fixed yet.
Apr 6th, 2020 2:31am
GetHuman4588366 confirmed the issue is fixed. Hooray!
Apr 11th, 2020 8:24pm