No longer connected to Internet. Yes I’ve tried your instructions to resolve. Been work...

GetHuman-rogerkbu's Device Support issue with Ring Doorbells from October 2019

Help with my Ring Doorbells issue
The issue in GetHuman-rogerkbu's own words
No longer connected to Internet. Yes I’ve tried your instructions to resolve. Been working two months. Upon initial install I replaced transformer with one amazon recommended for my Ring Pro (house built ****, mechanical doorbell)..*I reset breaker and doorbell lights do not spin, but rather pulsate bright-dim-bright-dim. Ring Pro works as a doorbell.*Network speeds at home * ***mb both directions......I do not see a wireless network called Ring-acce**....if you suggest that my old doorbell wires are no good (distance is ** feet) then I will reinstall old doorbell and ask if I can return my Ring Pro (major hardship for me to repulse wire). Thanks!

GetHuman-rogerkbu did not yet indicate what Ring Doorbells should do to make this right.

How GetHuman-rogerkbu fixed the problem
Contacted Ring for help (this was fast & easy) and they are sending me a replacement
Do you have a customer issue as well?
We can help you get Ring Doorbells's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Ring Doorbells issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Ring Doorbells

Device Support issue
Reported by GetHuman-rogerkbu
Oct 15th, 2019 - a year ago
Fixed
GetHuman-rogerkbu shared how to fix
Seen by 8 customers so far
Similar issue to 1230 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman-rogerkbu started working on this issue
Oct 15th, 2019 4:00pm
GetHuman-rogerkbu confirmed the issue is fixed. Hooray!
Oct 15th, 2019 8:28pm
GetHuman-rogerkbu confirmed the issue is fixed. Hooray!
Oct 15th, 2019 8:28pm

Moving? Set Up Services in 1 Call

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians