Ring Pro Doorbell sound garbled, lots of background noise

GetHuman1965353's customer service issue with Ring Doorbells from January 2019

331 similar
0 following
Help with my Ring Doorbells issue
First: share to improve GetHuman1965353's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1965353's next move: call Ring Doorbells.
The best way to get your problem resolved is to tap the button below to start calling Ring Doorbells. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman1965353's own words
I want to use the product as it is described. ... First-time Ring Pro Doorbell user...*ring pro doorbell sound is awful... Ring Pro Doorbell sound garbled, lots of background noise in a very quiet neighborhood... Is my product defective? Does the firmware need to be updated?
Sound is unusable.
Please advise me on how to resolve this sound issue.
I am a First Time Ring Pro Doorbell customer.
I haven't returned it yet.
I have an issue with Ring Doorbells too
How GetHuman1965353 fixed the problem
We are waiting for GetHuman1965353 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ring Doorbells's attention and get better help faster. Tap below to get started.
Having Ring Doorbells issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1965353 fixes it.
This email address isn't valid

Ring Doorbells

Ring Pro Doorbell
Customer service issue
Reported by GetHuman1965353
Jan 14th, 2019 - 9 mons ago
I have an issue with Ring Doorbells too
Not resolved
Seen by 15 customers so far
Similar issue to 331 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
GetHuman1965353 started working on this issue
Jan 14th 10:22pm