I just received a message that my prescription was canceled (because my credit card nu...

GetHuman1141259's customer service issue with Ring Doorbells from September 2018

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The issue in GetHuman1141259's own words
I just received a message that my prescription was canceled (because my credit card numers changed). I started to update, but then thought about how Ring fell short of its promises. It does not activate our cell phones in time to actually talk to someone at the door. They have left. Also, when it alerts because of activity, it doesn't capture an image in time. the time lag makes it miss. A REAL camera system is always recording, but also always erasing what is over **-** seconds old. When triggered, it keep,s the previous **-** seconds before being trigger. That is essential to a good system. I will keep what I have, but YOU keeping the recordings, is not valuable enough to pay for. I'll be looking for an updated challenge to Ring.

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Ring Doorbells

Customer service issue
Reported by GetHuman1141259
Sep 14th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 54 others
0 customers following this

Timeline

GetHuman1141259 started working on this issue
Sep 14th, 2018 4:35am

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