this past week we've been experiencing very poor audio (live view is extremely vivid) f...

GetHuman-gkoury's customer service issue with Ring Doorbells from July 2018

Help with my Ring Doorbells issue
The issue in GetHuman-gkoury's own words
this past week we've been experiencing very poor audio (live view is extremely vivid) for lack of better description it's a scratchy sound which interferes with the person at the door and communicating thru the app
GetHuman-gkoury did not yet indicate what Ring Doorbells should do to make this right.
I have an issue with Ring Doorbells too
How GetHuman-gkoury fixed the problem
i rebooted the door bell...take off the front cover, hold button on left side down for minimum of ** seconds.
Please help with my Ring Doorbells issue
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Ring Doorbells

Customer service issue
Reported by GetHuman-gkoury
Jul 20th, 2018 - 4 mons ago
I have an issue with Ring Doorbells too
Fixed
GetHuman-gkoury shared how to fix
Seen by 3 customers so far
Similar issue to 17 others
0 customers following this
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Timeline
GetHuman-gkoury started working on this issue
Jul 20th 11:42pm
GetHuman-gkoury confirmed the issue is fixed. Hooray!
Jul 22nd 12:54am