My Rheem Classic **% High Efficiency Gas Furnace **,*** BTU Model * RGRC-**EMAES SERIAL...

GetHuman4868127's customer service issue with Rheem Heating & Cooling from May 2020

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The issue in GetHuman4868127's own words
My Rheem Classic **% High Efficiency Gas Furnace **,*** BTU Model * RGRC-**EMAES SERIAL * HM*D***F********* installed on ********* Warrenty: ** years compressor,** years on parts and on heat exchanger.*Last night I went down in my basement and there was water on the floor. I realize it was coming from my furnace . I had my AC on and as soon as I turned if off the water stop coming out of the top part of the furnace. I was coming out so much that a mist of water hit me in the face when I got to the side of the furnace. It was puddling on the *edge right below the top part of the furnace and then dripping on the floor. *I'm so thankful that went down to my basement when I did or what a mess I would of had. it seem to be cooling the house but I'm sure in time that would not be true.*I love my Reheen products and I know I paid extra for them because of your excellent reputation in helping your loyal customers.*Please advise me to where to go next as ASAP as we have no AC. My poor Golden Retrieve is really suffering with all her fur.*Thank you for your time,*Mary Lou Griffiths****-***-****

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Rheem Heating & Cooling

Customer service issue
Reported by GetHuman4868127
May 25th, 2020 - a year ago
Not resolved
Seen by 12 customers so far
Similar issue to 175 others
0 customers following this

Timeline

GetHuman4868127 started working on this issue
May 25th, 2020 6:17pm

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