Subject: Corporate Customer Relations*Hello my name is Bernetha and I purchased a Rheem...
GetHuman3772936's Complaint issue with Rheem Heating & Cooling from October 2019
Help with my Rheem Heating & Cooling issue
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Name on account, Account number, Billing address, Phone number, and Last 4 digits of SSN
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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3772936's own words
Subject: Corporate Customer Relations*Hello my name is Bernetha and I purchased a Rheem heating & air conditioner On February **** about a month ago it did not give adequate cooling or air, it ran more frequently than it should have. I called ARS & they said that the inside coil had a leak. I have a warranty on the parts the labor would be $****.** & for them coming out today to check that it would be **.**. I am very distort this system is only * years old & I paid $****. Plus dollars for a ****.** unit after financing and now they come around my house wanting more money for this no good system after only * years I hear now that they are mostly selling these no good systems to our African American people! One licensed technician that I was going to get to look at my system said he was not going to touch it because these Raheem systems are no good and says the company knows this and they are still selling these things to customer and just taking the poor people money & he has fixed many & it’s just one problem after another! Another license technician told me he wouldn’t sell this rheem system to a dog and I agree because after * years there is no way I should be having problems with this system! I demand another name brand system that would be sold in a white neighborhood or one that they would sell to their own mother which would be the very best that you have without trying to break my bank or simply give me my money back so I can get the very best that my $*,***.** can by!**Bernetha
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