We had heat*air unit installed Aug. ** of this year. When we had an ice storm the fan b...

GetHuman-ncmary's customer service issue with Rheem Heating & Cooling from December 2018

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We had heat*air unit installed Aug. ** of this year. When we had an ice storm the fan blade iced up and sounded like gravel was being poured into it. It woke us in the middle of the night. When it thawed ,no more problems until recent snow storm here in Lincolnton. NC . Then it was Very loud. We called Bobs repair who. Installed it. They say it happens. Never heard of this issue from anyone else. I called again today asking them to come check it out before another temp drop. Third call. They say they will come in a day or two. If this is not resolved what is my next step? HELP
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Rheem Heating & Cooling

Customer service issue
Reported by GetHuman-ncmary
Dec 18th, 2018 - 2 mons ago
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GetHuman-ncmary started working on this issue
Dec 18th, 2018 10:18pm