Rheem should stop using Mazzella Mechanical in Boca Raton for selling & installing thei...

GetHuman1028448's customer service issue with Rheem Heating & Cooling from August 2018

4 views
 | 
171 similar
 | 
0 following
Help with my Rheem Heating & Cooling issue
First: share to improve GetHuman1028448's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1028448's next move: call Rheem Heating & Cooling.
The best way to get your problem resolved is to tap the button below to start calling Rheem Heating & Cooling. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1028448 may need:
Name on account, Account number, Billing address, Phone number, and Last 4 digits of SSN
The issue in GetHuman1028448's own words
Rheem should stop using Mazzella Mechanical in Boca Raton for selling & installing their AC units. FOllowing is my experience:**Run as fast as you can! We had the misfortune to use Mazzella Mechanical to install a brand new * ton ** seer AC unit in our house. He charged $*k* and complained he only made **% profit.**It gets worse: The unit he sold and installed was ** months old and not current stock. During the first * years the unit stopped working (circuit board issues) on average every *-* weeks during the summer. The company owner refused to come & service so we had to use other companies for service. The cooling unit was leaking so we had to refill the gas every * months and then had to pay over $*** to replace the cooling unit plus labor thru another AC repair person. He refused to replace the cooling unit or the circuit board evening knowing they were bad and failing.**Recommendation: DO not use this company nor the owner for any AC work.*Service - NO Stars*Reliability - NO stars*Price - Over charged and no rebate (RUDD*RHEM ** seer unit)*Mechanical - so far circuit board replaced, cooling unit replaced due to leaks, refilled * times, not reliable*Attitude: Poor - complains a lot**Mazzella Mechanical was so embarrassed by the poor quality that they never claimed this job under their list of work completed.
GetHuman1028448 did not yet indicate what Rheem Heating & Cooling should do to make this right.
I have an issue with Rheem Heating & Cooling too
How GetHuman1028448 fixed the problem
We are waiting for GetHuman1028448 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Rheem Heating & Cooling's attention and get better help faster. Tap below to get started.
Having Rheem Heating & Cooling issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Rheem Heating & Cooling email you?
This email address isn't valid
Follow this issue
See how GetHuman1028448 fixes it.
This email address isn't valid

Rheem Heating & Cooling

Customer service issue
Reported by GetHuman1028448
Aug 23rd, 2018 - 4 mons ago
I have an issue with Rheem Heating & Cooling too
Not resolved
Seen by 4 customers so far
Similar issue to 171 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1028448 started working on this issue
Aug 23rd 6:32pm