I had a new rheem ac unit installation the **th of this month and it is not cooling en...

GetHuman-joseroca's customer service issue with Rheem Heating & Cooling from June 2018

Help with my Rheem Heating & Cooling issue
I had a new rheem ac unit installation the **th of this month and it is not cooling enough, on a day where is ** degrees outside and the thermostat is set at ** degrees, it will not drop below ** degrees. It keeps running without stopping. It is the same size unit as the old one, which is a * and a half ton. Any suggestions or answers would be appeciated.
I trust that Rheem Heating & Cooling will make this right and come up with a resolution that is fair.
Help with my Rheem Heating & Cooling issue
Do you have a customer issue as well?
We can help you get Rheem Heating & Cooling's attention and get better help faster. Tap below to get started.
Having Rheem Heating & Cooling issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Rheem Heating & Cooling email you?
This email address isn't valid

Rheem Heating & Cooling

Customer service issue
Reported by GetHuman-joseroca
Jun 1st, 2018 - 19d ago
I have an issue with Rheem Heating & Cooling too
Fixed
Seen by 8 customers so far
Similar issue to 68 others
0 customers following this
Items needed
Name on account
Account number
Billing address
Phone number
Last 4 digits of SSN
Timeline
GetHuman-joseroca started working on this issue
Jun 1st 4:34pm
GetHuman-joseroca indicated the issue is not fixed yet.
Jun 2nd 12:40am
GetHuman-joseroca indicated the issue is not fixed yet.
Jun 3rd 4:18am