The issue and preferred resolution, in GetHuman-rwalach's own words:
I purchased a Rheem Model * RBHP-**, upon installallation the installer said the reusable filter was not that good & thew it out, he suggested I go with the disposable filters. I have been purchasing them from him ever since. The size he had custom made for me was **'x**" x*". He no longer wishes to provide them to me. What is an standardized acceptable size I can purchase off the shelf that will give me a good fit? I only l have one left.*TY :)*Roberta Walach
I trust that Rheem Heating & Cooling will make this right and come up with a resolution that is fair.
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