your services are no longer need as of december * *****CONSITTER*Napster *****@***.com...

GetHuman2363693's Cancel service issue with Rhapsody.com from June 2019

Help with my Rhapsody.com issue
The issue in GetHuman2363693's own words
your services are no longer need as of december * *****CONSITTER*Napster *****@***.com via zendesk.com *Dec *, ****, *:** PM*to me****- Please type your reply above this line -**** Napster*Chat:Click Here for live chat *Email: *****@***.com*Your Ticket Number ****** has been created. Reply to this email if you any additional questions or you can click on this link http:**on.rhap.com*napchat to chat live with a Napster representative from *:** AM - *:** PM (PT) Monday - Friday***Nancy**Nancy (Napster)**Dec *, *:** PM PST**Dear Jonathan,**Thank you for contacting Napster support.**I am sorry to know that you are having trouble with the Napster music. Sure, I can help you with this.**We always appreciate customers who take the time to give us their feedback. I'll pass what you've said onto our product teams.**Napster app is not available in the Kindle store, you can install it from the below link:**https:**secure-static.rhapsody.com*NapsterUS.apk**You can contact us through our chat support (Monday - Friday from * AM to * PM ) at http:**on.rhap.com*napchat**If you have any other questions or clarifications, please reply to this message, we will be glad to assist you.**Thank you,**Nancy*Napster Customer Support.**App User**App User**Dec *, *:** AM PST**It doesn't work as well as Rhapsody did. The albums don't contain all of the music, several cuts are missing. The layout of this software is clumsy to navigate. Bronzing though the music is too complex. Finding individual songs are hard to locate and to group. (A list of a song and it's covers)*I cannot find Napster for the Kindle Fire. I have used Rhapsody for at least ** years. I have paid for Rhapsody for all that time, even when I was not using it, not complaining. Let's say I paid $*.** a month, (it is more than $*.** believe me) *** years, multiplied by ** months, $*.** per month is Seven hundred and twenty dollars. A fair amount for what Rhapsody provided. *To summarize, my experience with Napster has not been a rewarding pleasure for me. *I doubt what I shared with you, will make any difference to my service. I would appreciate a response to this feedback, if you are really looking for a non-combative conversation about fixing Napster,*My name is Jonathan Thompson and my email is *****@***.com*Thank You**Be a part of the Community: Blog * Napster Help * Twitter Facebook Facebook Facebook Facebook**You have been sent this message because you recently opened a help request with Napster.***During this exchange I asked that My account be closed and received no satisfaction, I have repeated trying to contact Rhapsody*Napster during this time, and you have kept billing me.**I would appreciate to be reimbursed for the billing since The beginning of ****.....* *RECURRING DEBIT CARD XXXXX**** RI NAPSTER I RHAPSODY XXXXX**** WA*$*.****$*.** x ** months * $***.** USD**Please sent, me your Payment by July * *****Jonathan Thompson***** Meander Bend Apt *A*Indianapolis, IN *******(***)***-**********@***.com

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Rhapsody.com

Cancel service issue
Reported by GetHuman2363693
Jun 21st, 2019 - 3 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 424 others
0 customers following this
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Timeline

GetHuman2363693 started working on this issue
Jun 21st, 2019 1:49pm
GetHuman2363693 shared this issue with friends on Facebook
Jun 21st, 2019 1:52pm
GetHuman2363693 shared this issue with friends on Facebook
Jun 21st, 2019 1:55pm
GetHuman2363693 shared this issue with friends on Facebook
Jun 21st, 2019 2:09pm
GetHuman2363693 indicated the issue is not fixed yet.
Jun 24th, 2019 2:09pm

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