I PURCHASE YOUR VOLUM AMAZING REVLON MASCARA. I HAVE CLUMPING, EVERY TIME I USE IT...

GetHuman5302166's Complaint issue with Revlon from September 2020

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The issue in GetHuman5302166's own words
I PURCHASE YOUR VOLUM AMAZING REVLON MASCARA. I HAVE CLUMPING, EVERY TIME I USE IT, IT FEELS DRY. I HAVE TRIED MANY WAYS TO STOP THIS CLUMPING, TRIED PUTTING THE MASCARA ON JUST BEFORE ANY M.UP, STILL BLACK CLUMPING, GETS ONTO MY FACE, BY THE END OF THE DAY, THE CLUMPING IS BAD AND THE CLUMPS START TO GET IN MY EYE,I HAVE HAD AN EYE INFECTION AND SORE EYES. I WOULD LIKE TO EXCHANGE THIS FOR A ONE THAT DOES NOT CLUMP AND FEELS BETTER GOING ON THAN THIS MODEL. I HAVE COMPLAINED LAST WEEK WITH A REF NO OF *********a I RANG THE PHONE NO AND ITS NOT WORKING. A WASTE OF MY TIME. **** *** ****. I HAVE HAD THIS FOR ABOUT ONE MONTH,I DO NOT HAVE THE DOCKET OTHERWISE I WOULD HAVE TAKEN IT BACK TO CHEMIST W.HOUSE. I WOULD RATHER YOU SENT ME OUT A REPLACEMENT AS ITS EMBARRASING GOING BACK TO THE SHOP WITH NO DOCKET, THANK YOU.

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Revlon

Complaint issue
Reported by GetHuman5302166
Sep 26th, 2020 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 65 others
0 customers following this
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Timeline

GetHuman5302166 started working on this issue
Sep 26th, 2020 3:25am
GetHuman5302166 indicated the issue is not fixed yet.
Sep 26th, 2020 3:26am