Hello,**After calling and calling, voicemail after voicemail, I don’t know what else to...

GetHuman2158791's customer service issue with Retro Fitness from February 2019

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Help with my Retro Fitness issue
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GetHuman2158791's next move: go to the Retro Fitness help center.
Retro Fitness doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2158791 will want to follow the link below to head to their help center. We will check on GetHuman2158791 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2158791 may need:
Account holder name, Membership number, Email address on the account, and Billing address
The issue in GetHuman2158791's own words
Hello,**After calling and calling, voicemail after voicemail, I don’t know what else to do but write this letter in hopes in lands in the right persons hands. If not please forward to the correct person in charge. My Retro Fitness account was to be canceled back in ****. I contacted the Deer Park Retro Fitness location where I started my membership and they assured me they would cancel my account no problems. I went back and forth via phone about * times with the staff*management at the Deer Park location. Nothing was ever done about the situation and this is not okay. Now my account is now in collections. This is not okay and needs to be rectified immediately. **Thank you,*Vanessa Diaz****-***-**********@***.com
GetHuman2158791 did not yet indicate what Retro Fitness should do to make this right.
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Retro Fitness

Customer service issue
Reported by GetHuman2158791
Feb 7th, 2019 - 3 mons ago
I have an issue with Retro Fitness too
Not resolved
Seen by 2 customers so far
Similar issue to 29 others
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Timeline
GetHuman2158791 started working on this issue
Feb 7th 10:59pm