I purchased * $* certificates for larry curly burgers and moe. I tried to use one and t...

GetHuman-jevancik's customer service issue with Restaurant.com from June 2018

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The issue in GetHuman-jevancik's own words
I purchased * $* certificates for larry curly burgers and moe. I tried to use one and the server had never used one so she hit validate and it did not come off of my bill. She told me that she needed a phone number to validate it. So I did not receive the discount from the certificate. So I would like that certificate back and I would appreciate it if someone could explain how it is used so I can let the restaurant know for the next time I try to use the certificate. Thank you for your time and consideration
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Restaurant.com

Customer service issue
Reported by GetHuman-jevancik
Jun 30th, 2018 - a yr ago
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Items needed
Order number
Name on the order
Billing address
Email address on the order
Timeline
GetHuman-jevancik started working on this issue
Jun 30th, 2018 10:37pm
GetHuman-jevancik indicated the issue is not fixed yet.
Jul 1st, 2018 12:43am