I have an issue that I believe has to do with wifi handoffs within my own home. Presen...

GetHuman-fdwho's customer service issue with Republic Wireless from August 2018

15 views | 211 similar | 0 following
Help with my Republic Wireless issue
First: share to improve GetHuman-fdwho's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-fdwho's next move: try the Republic Wireless help center.
Republic Wireless doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-fdwho will want to follow the link below to head to their help center. We will check on GetHuman-fdwho later to make sure it's all set or try to help escalate.
The issue in GetHuman-fdwho's own words
I have an issue that I believe has to do with wifi handoffs within my own home. Presently, I have a wireless network, actually * networks, * for the *.* band and one for the *G band. I also have a wireless extender, which basically adds * more networks to my system. The issue is that if I leave my phone in the charging cradle, it usually connects to the *G extended network, since the signal is strongest there. But, when I move around the house, I lose reception, calls drop, or I can't make calls. It doesn't want to automatically switch to the most powerful wifi network. Is there a way to force the phone to one particulat wifi network? I went into the Republic app., - Settings - Advanced Settings - Enable Handover on networks - ..... There is a list of every network I have ever been near, and all are checked except the one's that are in my home. Do you have any info that will help me with this? Thx, Frank

GetHuman-fdwho did not yet indicate what Republic Wireless should do to make this right.

How GetHuman-fdwho fixed the problem

We are waiting for GetHuman-fdwho to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Republic Wireless's attention and get better help faster. Tap below to get started.
Having Republic Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-fdwho fixes it.
This email address isn't valid

Republic Wireless

Customer service issue
Reported by GetHuman-fdwho
Aug 16th, 2018 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 211 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number

Timeline

GetHuman-fdwho started working on this issue
Aug 16th, 2018 4:25pm

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers