I rented a car from you on line. I am a US citizen and I rented a car in the US*You cha...

GetHuman-emarieaa's Dispute a Charge issue with Rentalcars.com from March 2021

Help with my Rentalcars.com issue
First: share to improve GetHuman-emarieaa's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-emarieaa may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-emarieaa's own words
I rented a car from you on line. I am a US citizen and I rented a car in the US*You charged me UK pounds*Charging me $***.** instead of the quoted ***.***Then you told me to go to Thrifty at RSW airport in Ft Meyers Florida *That counter was closed directed us to the Hertz counter. I gave them my voucher and they said I needed an international drivers license. I am a Us citizen renting in the US*They charged me another $***.** for a two day rental. Please contact me on *** ***-****. Pick up was **** drop off was ****. I called your customer service on **** and they told me I had to wait for after drop off to contact you. This has to be adjusted. $*** for two days is unacceptable *Robert Aaron******@***.com**** ***-****

GetHuman-emarieaa did not yet indicate what Rentalcars.com should do to make this right.

How GetHuman-emarieaa fixed the problem

We are waiting for GetHuman-emarieaa to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Rentalcars.com customer problems.
How Do I Cancel a Reservation with Rentalcars.com?How Do I Get Rentalcars.com to Refund a Charge?How Do I Dispute a Charge with Rentalcars.com?
Do you have a customer issue as well?
We can help you get Rentalcars.com's attention and get better help faster. Tap below to get started.
Having Rentalcars.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Rentalcars.com

Dispute a Charge issue
Reported by GetHuman-emarieaa
Mar 31st, 2021 - 4 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 617 others
0 customers following this

Timeline

GetHuman-emarieaa started working on this issue
Mar 31st 11:28pm

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies