I rented a car from you on line. I am a US citizen and I rented a car in the US*You cha...

GetHuman-emarieaa's Dispute a Charge issue with Rentalcars.com from March 2021

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Before contacting them, items GetHuman-emarieaa may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-emarieaa's own words
I rented a car from you on line. I am a US citizen and I rented a car in the US*You charged me UK pounds*Charging me $***.** instead of the quoted ***.***Then you told me to go to Thrifty at RSW airport in Ft Meyers Florida *That counter was closed directed us to the Hertz counter. I gave them my voucher and they said I needed an international drivers license. I am a Us citizen renting in the US*They charged me another $***.** for a two day rental. Please contact me on *** ***-****. Pick up was **** drop off was ****. I called your customer service on **** and they told me I had to wait for after drop off to contact you. This has to be adjusted. $*** for two days is unacceptable *Robert Aaron******@***.com**** ***-****

GetHuman-emarieaa did not yet indicate what Rentalcars.com should do to make this right.

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How Do I Cancel a Reservation with Rentalcars.com?How Do I Get Rentalcars.com to Refund a Charge?How Do I Dispute a Charge with Rentalcars.com?
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Dispute a Charge issue
Reported by GetHuman-emarieaa
Mar 31st, 2021 - 4 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 617 others
0 customers following this


GetHuman-emarieaa started working on this issue
Mar 31st 11:28pm

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