I am getting mixed messages about a car rental. i got a confirmation email telling me...
GetHuman4221880's Find Order Confirmation issue with Rentalcars.com from January 2020
Help with my Rentalcars.com issue
The issue in GetHuman4221880's own words
I am getting mixed messages about a car rental. i got a confirmation email telling me that my rental was confirmed for booking ref:*********. Then I got an email saying the payment didn't go through. Then I tried another card and the site kept saying they couldn't verify my credit card. But then i got an email saying that I can check my reservation *********. I need to know which reservation is valid and if I need to pay any funds. I kept trying to put my payment information in but the payment didn't show that it went through.
GetHuman4221880 did not yet indicate what Rentalcars.com should do to make this right.
I have an issue with Rentalcars.com too
How GetHuman4221880 fixed the problem
I called customer service and told them what was happening. They found my reservation and asked if they could try to pay it through their system using the same card information I was using. The payment went through and I was able to print out my voucher. You know everything is booked and confirmed when you're able to print out your voucher.
Please help with my Rentalcars.com issue
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GetHuman4221880 confirmed the issue is fixed. Hooray!
Jan 9th, 2020 2:36pm
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