We hired a car through Rentalcars.com (booking ref *********). the rental cost was...

GetHuman-rickgort's Refund a Charge issue with Rentalcars.com from November 2019

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The issue in GetHuman-rickgort's own words
We hired a car through Rentalcars.com (booking ref *********). the rental cost was $***.** for the duration. We were then advised that the balance was required which brought the total up to $***.** (The car rental amount * $***.** 'full protection' - we didn't ask for this, it was just charged. Upon picking the car up from Europcar at Manchester Airport we were advised by the rental clerk that Europcar do not accept*recognize Rentalcar full protection coverage (and Rentalcar.com KNOW this) and that we had to take out their insurance. They also said that this is a common occurrence and that getting a refund would not be a problem. I am sincerely hoping that this is the case. Please arrange a full refund of my $***.** as soon as possible

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How Do I Cancel a Reservation with Rentalcars.com?How Do I Get Rentalcars.com to Refund a Charge?How Do I Dispute a Charge with Rentalcars.com?
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Rentalcars.com

Refund a Charge issue
Reported by GetHuman-rickgort
Nov 29th, 2019 - a year ago
Not resolved
Seen by 9 customers so far
Similar issue to 1297 others
0 customers following this

Timeline

GetHuman-rickgort started working on this issue
Nov 29th, 2019 12:12am