Rentalcars.com Booking Reference *** *** ***. When I booked the car Ford Fusion or sim...

GetHuman2625317's customer service issue with Rentalcars.com from March 2019

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The issue in GetHuman2625317's own words
Rentalcars.com Booking Reference *** *** ***. When I booked the car Ford Fusion or similar there was a special offer and * Additional Drivers were included. However, the Rental Voucher did not mention the * additional driver deal. When I picked up the car at Houston Airport Thrifty said that Rentalcars.com had not paid for the extra drivers and they were going to charge me $**.* per day for my wife. Could you please clarify the situation regarding the cost of the extra driver.*Regards. David Hutchison - please note I am using my wife’s email address while in the USA.
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Rentalcars.com

Customer service issue
Reported by GetHuman2625317
Mar 29th, 2019 - 6 mons ago
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GetHuman2625317 started working on this issue
Mar 29th 2:56am