Hi, I hired a car in Munich booking number: ********* it cost **€ * **€ for young drive...

GetHuman2607666's customer service issue with Rentalcars.com from March 2019

Help with my Rentalcars.com issue
The issue in GetHuman2607666's own words
I was trying to understand what’s happening , something wrong happened in my account i rent a car **€ why did you take ***€ from my account ... Hi, I hired a car in Munich booking number: ********* it cost **€ * **€ for young driver also they toke *** for deposit that fine . The issue they toke more than ***€ and they didn’t return my deposit yet can you clarify what’s happening ?
They could make this right by checking my rental deal and there account
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Rentalcars.com

Customer service issue
Reported by GetHuman2607666
Mar 27th, 2019 - 23d ago
I have an issue with Rentalcars.com too
Fixed
Seen by 14 customers so far
Similar issue to 89 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman2607666 started working on this issue
Mar 27th 8:57pm
GetHuman2607666 indicated the issue is not fixed yet.
Mar 30th 10:11pm
GetHuman2607666 indicated the issue is not fixed yet.
Mar 31st 12:00am
GetHuman2607666 indicated the issue is not fixed yet.
Mar 31st 12:02am
GetHuman2607666 indicated the issue is not fixed yet.
Mar 31st 12:03am
GetHuman2607666 indicated the issue is not fixed yet.
Mar 31st 5:27am
GetHuman2607666 indicated the issue is not fixed yet.
Mar 31st 5:29am
GetHuman2607666 indicated the issue is not fixed yet.
Mar 31st 5:30am
GetHuman2607666 indicated the issue is not fixed yet.
Mar 31st 5:34am
GetHuman2607666 confirmed the issue is fixed. Hooray!
Mar 31st 8:20pm
GetHuman2607666 indicated the issue is not fixed yet.
Mar 31st 8:21pm
GetHuman2607666 indicated the issue is not fixed yet.
Mar 31st 8:40pm