Ref no.**********Email linked to to ref:*****@***.com*Car rental vendor: Thrifty Car re...

GetHuman-pointjus's customer service issue with Rentalcars.com from February 2019

5 views
 | 
1182 similar
 | 
0 following
Help with my Rentalcars.com issue
Next: our robot will wait on hold for GetHuman-pointjus to get a Rentalcars.com rep on the line!
Always use the GetHuman Phone tocall Rentalcars.com. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-pointjus's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (8 mons ago)
First: share to improve GetHuman-pointjus's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-pointjus may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
Top Tip from another customer
If you are having issues with refunding a purchase make through Greyhound, the best time is to call immediately. If you call within 24 hours of the booking you should be able to get a full refund.
The issue in GetHuman-pointjus's own words
Ref no.**********Email linked to to ref:*****@***.com*Car rental vendor: Thrifty Car rentals***What happened is when the customer reached the car rental they provided all the documentaion needed the only problem was the the card they used didn't have a name on the card but just the card no. Ect.....and were told that thrifty car rentals don't take cards without a name on them, therefore weren't allowed to take the car. *So the customer wants a refund.
GetHuman-pointjus did not yet indicate what Rentalcars.com should do to make this right.
I have an issue with Rentalcars.com too
How GetHuman-pointjus fixed the problem
We are waiting for GetHuman-pointjus to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Rentalcars.com's attention and get better help faster. Tap below to get started.
Having Rentalcars.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-pointjus fixes it.
This email address isn't valid

Rentalcars.com

Customer service issue
Reported by GetHuman-pointjus
Feb 18th, 2019 - 8 mons ago
I have an issue with Rentalcars.com too
Not resolved
Seen by 5 customers so far
Similar issue to 1182 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-pointjus started working on this issue
Feb 18th 7:49am