I booked a reservation with Fox car rentals at the Denver international airport, when w...

GetHuman2220365's customer service issue with Rentalcars.com from February 2019

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The issue in GetHuman2220365's own words
I booked a reservation with Fox car rentals at the Denver international airport, when we got there after waiting ** minutes in line they told us they did not have the vehicle we booked available and tried to get us to book a vehicle that was $*** more than what I booked. My other option was a charger which they claim was similar to what I booked which was a Jeep Cherokee - not the same because I have snowboarding equipment and passengers and that is why I booked a small SUV and not a sedan. An hour and half later we ended up with a Kia sol. I don’t believe this is a reputable*Company that you should be working with. It is very sketchy when you walk in and the employees have zero customer service
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Rentalcars.com

Customer service issue
Reported by GetHuman2220365
Feb 16th, 2019 - 8 mons ago
I have an issue with Rentalcars.com too
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GetHuman2220365 started working on this issue
Feb 16th 7:43am