Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-kwakhany may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-kwakhany's own words
To get my money back ... I made a booking with car rentals on the **-**-**** my ref no:Cancellation of your Rentalcars.com Reservation - Ref: *********. My trip was canceled for july the upcoming month so i had to cancel the booking and i needed the money fir the booking for paying my childs tuition. Now wat i have noticed is that the money has been banked by car rentals and im siting at - R**** in my account. So wen i called my bank they advised me that car rentals need to reverse the money because our contract had ended without me using the car. So can u please reverse the money into my account.*Regards *Mk Sondlo
It actually frastrating because my child needs to go back to class bt she cant because of the money of school fees and money that i have is the one taken by rental car
To be reversed immediately
It was my first time
Contacting them bt cant go through
I have an issue with Rentalcars.com too
How GetHuman-kwakhany fixed the problem
We are waiting for GetHuman-kwakhany to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.