I booked a car last night for tomorrow morning on Bookings.com I presume a partner to r...

GetHuman-sbongsen's customer service issue with Rentalcars.com from January 2019

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Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
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If you are having issues with refunding a purchase make through Greyhound, the best time is to call immediately. If you call within 24 hours of the booking you should be able to get a full refund.
The issue in GetHuman-sbongsen's own words
I booked a car last night for tomorrow morning on Bookings.com I presume a partner to rentalcars.com,this morning because of family commitments I had to cancel my booking,my booking reference is *Booking number: *********. I would like a refund of the money,I understand the policy of **hours but the policy does not say anything about booking within the **hours then cancelling within *-* hours later.**Regards
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Customer service issue
Reported by GetHuman-sbongsen
Jan 24th, 2019 - 3 mons ago
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GetHuman-sbongsen started working on this issue
Jan 24th 8:52am