I made a reservation in the name of M.F.Syed for Toyota RAV * (Ref *********) for Cape...

GetHuman-faizsyed's customer service issue with Rentalcars.com from January 2019

6 views
 | 
1011 similar
 | 
0 following
Help with my Rentalcars.com issue
Next: our robot will wait on hold for GetHuman-faizsyed to get a Rentalcars.com rep on the line!
Always use the GetHuman Phone tocall Rentalcars.com. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-faizsyed's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-faizsyed may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-faizsyed's own words
I made a reservation in the name of M.F.Syed for Toyota RAV * (Ref *********) for Cape Town from Dec **-** (* days).**I missed my connecting flight in Ethiopia and arrived in Cape Town on Dec **, having updated Rental Car about the delay on Dec **. I was given a Kia Sportage (EuropCar) and drove around **** km.**EuropCar charged me for excess usage since the per day allocated average was *** kms. However, the charge was over and above **** kms instead of **** kms since I had paid for * days from Dec ** even though I collected the car a day later. **EuropCar has advised that the differential amount has to be claimed from the booking source, since the recorded data submitted to them was from Dec ** (* days) and not Dec **.**Kindly review the query and make the necessary reversal at your earliest. You can call me at ************* for any clarification.
GetHuman-faizsyed did not yet indicate what Rentalcars.com should do to make this right.
I have an issue with Rentalcars.com too
How GetHuman-faizsyed fixed the problem
We are waiting for GetHuman-faizsyed to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Rentalcars.com's attention and get better help faster. Tap below to get started.
Having Rentalcars.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-faizsyed fixes it.
This email address isn't valid

Rentalcars.com

Customer service issue
Reported by GetHuman-faizsyed
Jan 15th, 2019 - 9 mons ago
I have an issue with Rentalcars.com too
Not resolved
Seen by 6 customers so far
Similar issue to 1011 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-faizsyed started working on this issue
Jan 15th 4:29pm