My Ref Number:**********I rent a car from your web page on the *st of December and conf...

GetHuman-ftalik's customer service issue with Rentalcars.com from December 2018

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My Ref Number:**********I rent a car from your web page on the *st of December and confirmation was sent with collision damage coverage as I selected while I was making reservation. However when I check my reservation from your web page on my account, I could not see any damage coverage section. I have a confirmation print out so there is collision damage coverage and says its amount paid now. *When I picked up the car from Avis, I declined their insurance offer because I had already picked insurance pocket and its cost is being charged by the rentacar.com confirmation.**I kindly ask you to reply me if the car, I rent is under collision damage coverage or not. If not could you explain me the reason because your confirmation tells coverage cost is charged by the rent request confirmation.*Many thanks for your interest *Bulent Olmez**** *** *******
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Rentalcars.com

Customer service issue
Reported by GetHuman-ftalik
Dec 7th, 2018 - 6 mons ago
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GetHuman-ftalik started working on this issue
Dec 7th, 2018 6:40am