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Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-ftalik's own words
My Ref Number:**********I rent a car from your web page on the *st of December and confirmation was sent with collision damage coverage as I selected while I was making reservation. However when I check my reservation from your web page on my account, I could not see any damage coverage section. I have a confirmation print out so there is collision damage coverage and says its amount paid now. *When I picked up the car from Avis, I declined their insurance offer because I had already picked insurance pocket and its cost is being charged by the rentacar.com confirmation.**I kindly ask you to reply me if the car, I rent is under collision damage coverage or not. If not could you explain me the reason because your confirmation tells coverage cost is charged by the rent request confirmation.*Many thanks for your interest *Bulent Olmez**** *** *******
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