On September *th I tried to book car but American express informed me that the transact...

GetHuman-erwinv's customer service issue with Rentalcars.com from October 2018

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The issue in GetHuman-erwinv's own words
On September *th I tried to book car but American express informed me that the transaction did not get through and that I had to repeat it which I did on September *th for which I received confirmation number *** *** ****I never received confirmation of booking trial on September *th*Now I did get my American express account overview and noticed that I have a charge on Sept * of ****.**$ and a charge on Sept *th of ****.**$**Please contact American express to credit the amount of September*th
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Rentalcars.com

Customer service issue
Reported by GetHuman-erwinv
Oct 11th, 2018 - a mon ago
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GetHuman-erwinv started working on this issue
Oct 11th 2:21pm