I paid with a card over the phone for a rental car $**.**.*Then I arrived at the airpor...

GetHuman1043540's customer service issue with Rentalcars.com from August 2018

5 views
 | 
466 similar
 | 
0 following
Help with my Rentalcars.com issue
Next: our robot will wait on hold for GetHuman1043540 to get a Rentalcars.com rep on the line!
Always use the GetHuman Phone tocall Rentalcars.com. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1043540 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman1043540's own words
I paid with a card over the phone for a rental car $**.**.*Then I arrived at the airport in cancun because of having * other person they told be I would have to have a bigger car they charged me $***.** for the bigger. My question is they told me that I would have to call you to get my refund for the car I didn't use. Which would be the $**.** I paid for to you. I need this money to be refunded on my credit card.* My confirmation **********
GetHuman1043540 did not yet indicate what Rentalcars.com should do to make this right.
I have an issue with Rentalcars.com too
How GetHuman1043540 fixed the problem
We are waiting for GetHuman1043540 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Rentalcars.com's attention and get better help faster. Tap below to get started.
Having Rentalcars.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Rentalcars.com email you?
This email address isn't valid
Follow this issue
See how GetHuman1043540 fixes it.
This email address isn't valid

Rentalcars.com

Customer service issue
Reported by GetHuman1043540
Aug 27th, 2018 - 4 mons ago
I have an issue with Rentalcars.com too
Not resolved
Seen by 5 customers so far
Similar issue to 466 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1043540 started working on this issue
Aug 27th 8:42pm
GetHuman1043540 shared this issue with others over email
Aug 27th 8:43pm