This is to complain that we still haven't had our deposit returned. Our booking referen...
GetHuman-purnik's customer service issue with Rentalcars.com from August 2018
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Have our deposit returned ... This is to complain that we still haven't had our deposit returned. Our booking reference is *********, The booking was made from Avis in Dixon Street Lincoln uk, the term was from the *th of June to the *th July. we returned the on the *nd of july, they were actually pleased to see us, they were short of rentals. they told us,we would also get a rebate for returning the car early along with our * hundred & ** pounds deposit,it would be deposited in our bank account, That hasn't happen, we had the same problem last year with Rentalcars, but with a different Garage & also in Lincoln.. I've sent * emails , was promised that we wouid be contacted with in ** days, that hasen't happend, I,we googled Rentalcars, & yes, its loaded with complaints similar copliants & over charging. The Garages & Rentalcars dont seem to be on the same wave length as far as charging is concered, there is a lot of double standards & double dipping going on. We certainly wont let this go for a second time. We would be more than appreciated if this matter is cleared up as soon as possible. Thank you George & Anne Riach
There not honest with their
to be honest & the return our deposit & the refund that we were promised for returning the car * days early
this is the second time that we have had dealings with them, but this could be the last time
Yes, we have contacted them twice & were notified, that the issue would be rectified between ** & ** days, that was more than a month ago, heard nothing since..
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