I booked a car alpha romeo in fiumicino roma airport and when i came to get it they did...

GetHuman974621's customer service issue with Rentalcars.com from August 2018

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The issue in GetHuman974621's own words
I booked a car alpha romeo in fiumicino roma airport and when i came to get it they didnt accept to give it to me and it was the worst service ever seen.i gave them the international driving license and they asked for the local driving license thats its in arabic and not translate it so i presented a copy of it and they didnt accept it so i booked from another company and they accept the international driving license alone but it costs me **** euro other than the ***$ that i paid for u.this is unacceptable and i need a refund.my name is bernard abizeid and my email is *****@***.com*I appreciate your fast reply otherwise i will report this abuse and it will end up as a bad reputation for your company.i dont see a reason to not refund the money.
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Customer service issue
Reported by GetHuman974621
Aug 10th, 2018 - a yr ago
I have an issue with Rentalcars.com too
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Seen by 4 customers so far
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GetHuman974621 started working on this issue
Aug 10th, 2018 11:32am