i booked a car rental today, *******.*i needed to amend booking.*when i amended the tim...

GetHuman-ruthkne's customer service issue with Rentalcars.com from July 2018

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The issue in GetHuman-ruthkne's own words
i booked a car rental today, *******.*i needed to amend booking.*when i amended the time of day, a screen then appeared that said my booking was cancelled.*i received no email to verify the cancellation.*i cannot reach anyone at your customer service phone numbers.*the cancellation ref * *********.*please confirm my booking has been cancelled via email: *****@***.com.**thank you,*ruth kneass
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Rentalcars.com

Customer service issue
Reported by GetHuman-ruthkne
Jul 24th, 2018 - 10 mons ago
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-ruthkne started working on this issue
Jul 24th, 2018 11:01pm