I amended my car rental in Charlotte on ****-**** to change the pick-up and drop off ti...
GetHuman-lwsfccla's customer service issue with Rentalcars.com from July 2018
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The issue in GetHuman-lwsfccla's own words
I amended my car rental in Charlotte on ****-**** to change the pick-up and drop off times. I agreed to the collision insurance protection in the original booking and the amended booking. American Express, the card I charged the rental to, now indicates that I was charged $** for the collision insurance on the original booking and $** on the amended booking. In short, it appears I'm being charge $** for the collision insurance. I wish to just verify that my charge for the collision insurance will be $** and not $**.
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