I rented a car through you agency on *-**-** for dates *-**-** thru *-**-** at Hertz at...

GetHuman752975's customer service issue with Rentalcars.com from June 2018

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The issue and preferred resolution, in GetHuman752975's own words:
I rented a car through you agency on *-**-** for dates *-**-** thru *-**-** at Hertz at Keflavik airport in Iceland, I signed a contract with Hertz for $***.** on *-**-****, when I got home I noticed I had a charge on my credit card from *-**-** when I booked the car for $***.** RENTALCARS.COM booking number *********, I would like to get this straightened out why I got charged twice for one car. Thank You, Ann Olson
I trust that Rentalcars.com will make this right and come up with a resolution that is fair.
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Rentalcars.com

Customer service issue
Reported by GetHuman752975
Jun 5th, 2018 - 13d ago
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman752975 started working on this issue
Jun 5th 6:02pm