I booked a car over a month ago. Then I had to change the pick up day. I contacted them...

GetHuman-csiarom's customer service issue with Rentalcars.com from May 2018

2 views
 | 
618 similar
 | 
0 following
Help with my Rentalcars.com issue
First: share to improve GetHuman-csiarom's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-csiarom to get a Rentalcars.com rep on the line!
Always use the GetHuman Phone tocall Rentalcars.com. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-csiarom's own words
I booked a car over a month ago. Then I had to change the pick up day. I contacted them by chat and said that I have to change. They said that is no possible to change. Today I went to pick up the car and they said there is no car, because your booking was for * days ago. I already paid all fees and had to rent other car and pay everything again. I'm so disappointed with this mess. They have no answers, no solution, no car, just because I tried to change and they said no.
GetHuman-csiarom did not yet indicate what Rentalcars.com should do to make this right.
I have an issue with Rentalcars.com too
How GetHuman-csiarom fixed the problem
We are waiting for GetHuman-csiarom to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Rentalcars.com's attention and get better help faster. Tap below to get started.
Having Rentalcars.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Rentalcars.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-csiarom fixes it.
This email address isn't valid

Rentalcars.com

Customer service issue
Reported by GetHuman-csiarom
May 24th, 2018 - 6 mons ago
I have an issue with Rentalcars.com too
Not resolved
Seen by 2 customers so far
Similar issue to 618 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-csiarom started working on this issue
May 24th 10:25pm