I need to cancel my order but I have never received a copy of my voucher despite numero...

GetHuman705415's customer service issue with Rentalcars.com from May 2018

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I need to cancel my order but I have never received a copy of my voucher despite numerous attempts. I don't have my booking number as I've never received my voucher. When I try the " I don't know my booking number" on the website and put in my email adresss, it says I have no booking. *I previously spoke with someone on the phone who verbally gave me my booking number, but I gave mislaid it. *Today, I've tried calling over and over and get no answer. Please help.
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Rentalcars.com

Customer service issue
Reported by GetHuman705415
May 21st, 2018 - 6 mons ago
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman705415 started working on this issue
May 21st 7:39pm
GetHuman705415 confirmed the issue is fixed. Hooray!
May 21st 8:41pm