I completed the process of booking a rental car online and when I got to the pay option...

GetHuman662922's customer service issue with Rentalcars.com from May 2018

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The issue in GetHuman662922's own words
I completed the process of booking a rental car online and when I got to the pay option, it said that my payment had not gone through. So I rebooked again and now I see that I have been charged twice on my credit card and I have * separate reservations for the same trip. Please camcel one reservation and provide a refund.
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Rentalcars.com

Customer service issue
Reported by GetHuman662922
May 7th, 2018 - a yr ago
I have an issue with Rentalcars.com too
Not resolved
Seen by 4 customers so far
Similar issue to 2445 others
1 customer following this
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Timeline
GetHuman662922 started working on this issue
May 7th, 2018 3:00pm