I reserved a car and my confirmation stated that my credit card would not be charged bu...

GetHuman564458's customer service issue with Rentalcars.com from April 2018

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1 following
Help with my Rentalcars.com issue
Before contacting them, items GetHuman564458 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
GetHuman564458's next move: have a Rentalcars.com rep call.
Always use the GetHuman Phone tocall Rentalcars.com. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman564458's own words:
I reserved a car and my confirmation stated that my credit card would not be charged but it was. What is going on?
I trust that Rentalcars.com will make this right and come up with a resolution that is fair.
Help with my Rentalcars.com issue
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Rentalcars.com

Customer service issue
Reported by GetHuman564458
Apr 3rd, 2018 - 4 mons ago
I have an issue with Rentalcars.com too
Not resolved
Seen by 3 customers so far
Similar issue to 412 others
1 customer following this
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Timeline
GetHuman564458 started working on this issue
Apr 3rd 1:00am