Rent The Runway Customer Service

Contact Rent The Runway & solve common issues

Use Rent The Runway's Phone Number

Rent The Runway's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Rent The Runway. Below you will also find the phone and non-phone-based contact information we've gathered.

Rent The Runway: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Rent The Runway.
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Click below to show 4 more questions, answers, and complete guides to common Rent The Runway customer support problems.

Contacting Rent The Runway customer support

Below you can compare and contrast the 2 ways to contact Rent The Runway by looking at which ones are the fastest and which ones other customers recommend the most for solving Rent The Runway customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Rent The Runway across the following channels: Phone, Email.

Phone number / contactWaitVotes
800-509-0842
Customer Service
2 mins11
help@renttherunway.com
Customer Service
< 2 hrs12

Recent reasons customers contacted Rent The Runway:

****o, **After two emails from rent the runway on Thursday explaining that I wouldn’t b...
****o, **My name is Zach Ness and I am a big fan of your business - a great number of m...

Help me with my issue

Does GetHuman work with Rent The Runway?

GetHuman does not work with Rent The Runway's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Rent The Runway at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Rent The Runway's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Rent The Runway at a Glance

Rent The Runway has no chat option
Rent The Runway has 1 customer email
Rent The Runway has no help forum
Rent The Runway has no twitter handle
Rent The Runway has no facebook page
Contact information overview

Answered on this page:

What happens if I damage the rented items?
Do I need to clean the rented items before returning them?
Do you offer discounts or promotions?
Solutions to common issues

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