I am extremely unhappy. I am a first time customer and honestly it will be my last. My...

GetHuman1578337's customer service issue with Rent The Runway from November 2018

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The issue in GetHuman1578337's own words
I am extremely unhappy. I am a first time customer and honestly it will be my last. My order was set to be delievered Friday November **th due to an event I have today Saturday November **th. My order is not yet here and I am * hours away from my event. So on top of the money I had spent to order those dresses from Rent the Runway, I now have to go out and buy a dress so I am prepared for my event. I am disappointed and now frantic to find a dress. I would appreciate a full refund.
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Rent The Runway

Customer service issue
Reported by GetHuman1578337
Nov 17th, 2018 - 3 mons ago
I have an issue with Rent The Runway too
Not resolved
Seen by 3 customers so far
Similar issue to 68 others
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Timeline
GetHuman1578337 started working on this issue
Nov 17th, 2018 5:09pm