Incorrect order - I made a single order, wanted to convert to unlimited

GetHuman752394's customer service issue with Rent The Runway from June 2018

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The issue and preferred resolution, in GetHuman752394's own words:
The problem I ran into: Incorrect order - I made a single order, wanted to convert to unlimited
I trust that Rent The Runway will make this right and come up with a resolution that is fair.
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Rent The Runway

Customer service issue
Reported by GetHuman752394
Jun 5th, 2018 - 19d ago
I have an issue with Rent The Runway too
Not resolved
Seen by 2 customers so far
Similar issue to 445 others
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Timeline
GetHuman752394 started working on this issue
Jun 5th 4:00pm