I ordered a sectional last week. Was delivered. Told it was like new. It had stains. A...

GetHuman-sandylim's customer service issue with Rent A Center from September 2018

15 views | 77 similar | 0 following
Help with my Rent A Center issue
First: share to improve GetHuman-sandylim's odds
Strength in numbers! Companies respond better when others are watching.
Try having Rent A Center call you again?
Always use the GetHuman Phone to call Rent A Center. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-sandylim's own words
Located on **rd street in OKC. Marshall is the store manager ... I ordered a sectional last week. Was delivered. Told it was like new. It had stains. A large rip. Several snags. I was promised it would go through a cleaning and inspection. Did not happen. Marshall is the store manager at the store in Oklahoma City on **rd street. He told me after I called him with the issue and he promised a new one yesterday. I waited all day. Cancelled plans and no show and not even a phone call.
They lack in customer service. To say the least.
Bring a new sectional as promised. And when you tell your customers you will be there make it happen!! Do not make them wait all day for nothing.
I make my payments on time. I expect the same courtesy as far as service. And who tells a customer they will be there and not show up or call .? That is just mean and unprofessional.
Contacted corporate office and Better Business Bureau
How GetHuman-sandylim fixed the problem

We are waiting for GetHuman-sandylim to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Rent A Center's attention and get better help faster. Tap below to get started.
Having Rent A Center issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sandylim fixes it.
This email address isn't valid

Rent A Center

Customer service issue
Reported by GetHuman-sandylim
Sep 17th, 2018 - 4 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 77 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information


GetHuman-sandylim started working on this issue
Sep 17th, 2018 12:49am