I were chatting with this lady and my phone froze lost all contacts

GetHuman609706's customer service issue with Reliant Energy from April 2018

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The issue and preferred resolution, in GetHuman609706's own words:
I were chatting with this lady and my phone froze lost all contacts
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Reliant Energy

Where telling this lady light pole is out on Archdale
Customer service issue
Reported by GetHuman609706
Apr 18th, 2018 - 3 mons ago
I have an issue with Reliant Energy too
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Timeline
GetHuman609706 started working on this issue
Apr 18th 10:40pm