This past Wednesday between *:** & *:** I attempted to make a cash deposit at the Fairf...

GetHuman-micahree's customer service issue with Regions Bank from October 2019

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The issue in GetHuman-micahree's own words
This past Wednesday between *:** & *:** I attempted to make a cash deposit at the Fairfield Alabama branch on Valley Road at the walk up A T M inside the branch. The machine malfunctioned kept my $***.** and gave me no receipt just my card back. I did a claim that Wednesday and returned again on the next business day Thursday and did another claim. It’s been ** hours and I have bills to pay. I haven’t heard nothing from the branch as of today. I know banks usually have cameras and if someone checks they would see me feeding money into the slot of the machine. Can I please get some help with this. I don’t have $***.** to loose. I put two fifty dollar bills and seven twenty dollar bills in. The machine was acting normal as if it was accepting my cash deposit then a error message popped up not able to complete this transaction at this time. The slot opened and pushed my money and when I reached for it the slot closed and kept my $***.** no receipt and no deposit. Returned my card and that’s all. The machine beeped and made a nose like it was counting my money again and then returned my debit card.

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Regions Bank

Customer service issue
Reported by GetHuman-micahree
Oct 5th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 1590 others
0 customers following this


GetHuman-micahree started working on this issue
Oct 5th, 2019 8:51am

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