This past Wednesday between *:** & *:** I attempted to make a cash deposit at the Fairf...

GetHuman-micahree's customer service issue with Regions Bank from October 2019

Help with my Regions Bank issue
First: share to improve GetHuman-micahree's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-micahree may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
The issue in GetHuman-micahree's own words
This past Wednesday between *:** & *:** I attempted to make a cash deposit at the Fairfield Alabama branch on Valley Road at the walk up A T M inside the branch. The machine malfunctioned kept my $***.** and gave me no receipt just my card back. I did a claim that Wednesday and returned again on the next business day Thursday and did another claim. It’s been ** hours and I have bills to pay. I haven’t heard nothing from the branch as of today. I know banks usually have cameras and if someone checks they would see me feeding money into the slot of the machine. Can I please get some help with this. I don’t have $***.** to loose. I put two fifty dollar bills and seven twenty dollar bills in. The machine was acting normal as if it was accepting my cash deposit then a error message popped up not able to complete this transaction at this time. The slot opened and pushed my money and when I reached for it the slot closed and kept my $***.** no receipt and no deposit. Returned my card and that’s all. The machine beeped and made a nose like it was counting my money again and then returned my debit card.

GetHuman-micahree did not yet indicate what Regions Bank should do to make this right.

How GetHuman-micahree fixed the problem

We are waiting for GetHuman-micahree to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Regions Bank's attention and get better help faster. Tap below to get started.
Having Regions Bank issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Regions Bank

Customer service issue
Reported by GetHuman-micahree
Oct 5th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 1590 others
0 customers following this

Timeline

GetHuman-micahree started working on this issue
Oct 5th, 2019 8:51am

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies