My name is Ronnie Blaschke and I have been a customer of Regions Bank for approximately...

GetHuman-srodder's customer service issue with Regions Bank from August 2019

Help with my Regions Bank issue
The issue in GetHuman-srodder's own words
My name is Ronnie Blaschke and I have been a customer of Regions Bank for approximately ** years. I have a problem that I hope you can help me with.*My wife passed away and I thought I had resolved the problem with automatic payments being made from my account but now these payments are being made by Regions and the bank where I live in Arizona.**I hope this problem can be resolved by sending a copy of the death certificate so that as primary on the account I can make any changes needed.*Here is how you can help:**Give me the name:******************and contact info* phone ********************* email ********************for the person that I can track this request. I need to have the ability to contact one person instead of the multiple of people I have talked to previously.*To recap, I need to stop the automatic payments being currently made by Regions Bank. I really appreciate anything you can do to make this happen.**I live in Arizona and have no way to go to a Regions Bank.**Thanks**Ronnie

GetHuman-srodder did not yet indicate what Regions Bank should do to make this right.

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Regions Bank

Customer service issue
Reported by GetHuman-srodder
Aug 21st, 2019 - a year ago
Fixed
Seen by 41 customers so far
Similar issue to 1482 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday

Timeline

GetHuman-srodder started working on this issue
Aug 21st, 2019 3:42pm
GetHuman-srodder confirmed the issue is fixed. Hooray!
Aug 24th, 2019 5:57pm

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